Livechat features
A liveChat is a complete customer service platform that delights your customers and fuels your sales
1
Be one click away from your customers
​Add chat widget to your website, boost your website’s prestige, and support your online visitors. Encourage them to add items to their cart and assist them during checkout.
2
Agent groups
​Save time by automatically assigning sales inquiries and support requests to the right team. Easily filter chat archives and reports to show data for those groups.
3
Multiple websites, one account
​Have as many customized chat widgets on different websites as you need. Manage it all from a single LiveChat account.
4
Engage customers
on your website
​Customers love chatting because it’s quick, convenient, and simple. 51% of them prefer live chat over email and phone!
5
Incoming message sneak peek
See what your customers are typing before they click send. Load a canned response that will answer their question and be ready to respond right away.
6
Monitor your team’s performance
​Use detailed reports to see your customer service goals and easily track your progress.
Start your free trial now
Request your free trial: lamine@valueteks.com